• "Don't give people goals, give them directions
• "Build a textured environment to extend not just people's aspirations but their sensibilities"  You can't buy creativity, you can inspire it.
• "Build emotion into the system"  Defensiveness is the bane of all passion-filled creative work.  One way to keep defenses down is to encourage problem-finding as well as problem solving
• "Encourage accountability over responsibility."
• "Getting ordinary people to reach beyond themselves and do extraordinary things can be the result of establishing a nurturing creative environment."  To establish this type of atmosphere requires the reconciliation of traditional corporate attitudes with more entrepreneurial attitudes.  If this fine line can be traversed without abandoning the very characteristics that have led to a company's success in the past, much progress can be made.

~Keep growing

JR